Refund & Cancellation Policy

1. Overview & Commitment

At Logic Spire Core Co., Ltd., we take pride in delivering rigorous, small-cohort technical market analysis education. Because our intensive workshops and mentoring programs are strictly capped (maximum 8 participants per cohort), seat availability is scarce. We have established this fair and transparent Refund & Cancellation Policy to protect both student commitments and instructional resources.

2. Refund Eligibility & Timeframes for Group Cohorts

• Full Refund (100%): If a written cancellation request is submitted to our admissions office at least 7 full calendar days prior to the scheduled commencement date of the intensive cohort or weekend clinic, a 100% refund of tuition paid will be issued (less any non-refundable banking/wire processing fees).
• Partial Refund (50%): Cancellations requested between 6 days and 48 hours prior to course kickoff are eligible for a 50% refund, or the option to defer 100% of the tuition toward a future cohort within 12 months.
• Non-Refundable Window (Under 48 Hours): Cancellations requested less than 48 hours before class start, or after course orientation has begun, are non-refundable due to the allocation of physical studio seating and instructional materials.

3. Private Mentoring Sessions & Audits

For 1-on-1 private mentoring packages (e.g., the 6-session Chart Invalidation Mentoring package):

• Unused Sessions: Unused mentoring hours may be refunded on a pro-rata basis if requested within 30 days of package purchase, provided no more than two sessions have been completed.
• Completed Sessions & Diagnostic Audits: Any private review sessions or written diagnostic chart audit reports already conducted are strictly non-refundable.
• Rescheduling Policy: Individual 1-on-1 sessions may be rescheduled without penalty by providing at least 24 hours' advance notice to your assigned mentor.

4. No-Shows and Incomplete Participation

Students who fail to attend scheduled live studio sessions or virtual classroom webinars without prior written notification are not eligible for partial refunds. All live sessions are recorded in high-definition and made available to enrolled students for self-paced review.

5. Rescheduling and Cohort Deferrals

Enrolled students may request a one-time free deferral to any upcoming cohort within 12 months, provided the request is submitted at least 7 calendar days before the original cohort start date. Deferral requests submitted under 7 days may incur a nominal $50 administrative re-registration fee.

6. Refund Request Procedure

To initiate a formal refund request, please follow these steps:

1. Send an email to our administrative desk at info@logicspirecore.click with the subject line Refund Request – [Your Full Name] – [Enrolled Course].
2. Include your official invoice number, registration date, and reason for withdrawal.
3. Our financial office will acknowledge receipt within 2 business days and review your eligibility against the timeframes outlined above.

7. Processing Time & Method of Refund

Approved refunds are processed within 5 to 10 business days following written approval. Refunds are returned exclusively via the original payment method (bank wire or original transfer account). Depending on your financial institution, international wire transfers may require an additional 3 to 5 business days to reflect in your account.

8. Course Cancellations by the Academy

In the rare event that Logic Spire Core Co., Ltd. must cancel or reschedule a cohort due to unforeseen faculty emergencies or extreme circumstances, students will be offered an immediate choice between an unconditional 100% full refund or guaranteed priority enrollment in the rescheduled cohort.